Redesign my Website

Is your current website failing to keep visitors’ attention?

Are your conversion rates too low?

Is the site too hard to update?

Find out why your current website is unsatisfactory to truly understand the need for a new one.

This step is the exact opposite of the one before—find those failures that the current website is causing, then determine what needs to happen with the new website to consider it useful to your brand strategy and customers.

Every brand these days should have a website, sure, but it can’t just be a pretty thing that aimlessly floats in cyberspace.

It has to have a specific purpose in order to properly serve your brand—be it to inform visitors about your brand or allow them to make a purchase.

And remember, your website serves your customers, not you, so always keep them top of mind when establishing the function the site will serve.

Here, you can hash out even more specifically what it is that your site does; try to get down to the details of every function and feature if possible.

Are you selling products online? That would require building on an eCommerce platform; on the contrary, a website with a member portal is an entirely different beast.

Are people subscribing to an online publication, or does your brand just need a basic website that only gets as technical as a contact form?

These differences will entail different features and platforms that need to be identified from the start.

One of the most important steps is identifying your ideal audience and anticipated visitors by demographic data, tech-savviness, intent, personal goals and pain points, the stage of their purchase decision making, and more.

If you don’t yet have researched and clearly identified buyer personas, that would be the best place to start

Come up with SMART goals, both long- and short-term, to determine the success of the new website—think about what’s important to measure, like traffic, sales, or subscriptions.

In our own website design process, this question helps guide our designer to more efficiently create a website that works both for you and your customers.

Without this, the design possibilities are endless, so define what you do and don’t want your future website to portray to ensure that you are in love with the final outcome without having to try out a whole host of designs, as most agencies have a limit on the number of concepts presented.

Remember to consider the balance of user experience and design so that your website is neither difficult to navigate nor ugly.

This is an important step in further clarifying your site’s personality and features; it also provides a reference for the web design team to more clearly see the vision in your head and bring it to life.

Take the websites you love and the websites you hate, then lay out a clear explanation of why for both cases.